TheraThrive Privacy Policy

Who We Are

This is a privacy notice that discloses the privacy practices for www.therathrive.com, and this privacy notice applies solely to information that is collected by this website. TheraThrive in short is a fictitious business name for TheraThrive Counseling, Assessment and Wellness Centers, a Professional Counselor Corporation. Please see our Contact information if you would like to reach out to us directly.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. If you leave a comment, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookie Policy

This website uses ‘cookies’ – pieces of data which are stored on your computer. This Policy explains how we use cookies on this website.

1. What are cookies?
A “cookie” is a small text file that is placed onto your device by a website, which enables features and functionality. There are several types of cookie and they have different functions or uses. For example, some cookies help us improve the experience of our website or help us tailor our services to you.

2. When does TheraThrive place cookies?
Any browser visiting our site (www.therathrive.com) will receive cookies from us.

3. What type of cookies do we use?
Different terms are used to describe cookies (and not all websites and organisations use the same terms, which can be confusing). We have categorised the 3 types of cookies we use on our website as:

  • Performance Cookies (also often called analytic cookies) – that help us collect information about your use of the website to improve the website and your user experience
  • Functionality Cookies – that help the website function better for you by, for example, personalising areas of the website for you, if you are a return visitor
  • Essential Cookies – that are essential cookies for you to use parts of the website

4. What are cookies used for?
Cookies can be used to recognise you, remember your preferences, and give you a personalised experience in line with your settings. They can make your interactions with us faster and more secure. Additionally, cookies allow us to bring you advertising, and bring customised features to you.

Cookie Use Description

Authentication If you’re signed in (eg, as a member), cookies help us show you the right information and personalise your experience.
Security: We use cookies to enable and support our security features, and to help us detect malicious activity like credit card fraud.
Preferences, features and services Cookies can help you fill out forms more easily. They also provide you with customised content.

Advertising: We may use cookies to show you relevant advertising both on and off our site. We may also use a cookie to learn whether someone who saw an ad later visitied our site and took an action (eg downloaded a factsheet or made a donation). This helps us see how the ad performed.

Performance, analytics and research: We use cookies to understand, improve, and research new features and services, eg the common Google Analytics cookie which allows us to collect (and ‘remember’ for up to 28 days) anonymous infromation about how you use our website. This helps us improve the site.

5. Website cookie acceptance
By using our website you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected by you, or disabled by your browser). We have a visible banner on our website to remind users that by using the website you consent to our use of cookies.

If you do not accept our use of cookies as set out in this Policy, please set your internet browser to reject cookies. This may impair your ability to use our website. Most browsers allow you to control cookies through their settings on your computer or other device.

However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalsied to you. It may also stop you from saving customised settings like login information. If you use our site without changing your browser settings, we’ll assume that you’re happy to receive all cookies. Most browsers also let you review and erase cookies.

We may update our cookies from time to time, and this Policy, so please check this Policy regularly.

Contact Form

Only TheraThrive has the ability to collect information that you voluntarily provide via the contact form and appointment request form, or any type of forms on our site, or via email or any other direct contact from you. TheraThrive will not sell or rent this information to anyone, nor will TheraThrive share your information with any third party outside of TheraThrive, other than as necessary to fulfill your request, such as to reply to your inquiry. We keep contact form submissions for a certain period in order to communicate with you and respond to your inquiry (customer service purposes), but we do not use the information submitted through them for marketing purposes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset on our website, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Visiting our site does not make you (or anyone) our client. Our clients are people who have formed have an agreement with us, in order to utilize our services. There is no way for us to know if or when our clients visit our site. Our clients should know that TheraThrive protects all client information (PHI) to the best of our ability, following specific security and privacy measures.

If There Is Abuse

TheraThrive will make every effort to ensure all lists (mailing lists, contact lists, email newsletter lists, etc.) are safe. However, the nature of the Internet is such that TheraThrive cannot guarantee the safety of these lists, and it also cannot be guaranteed these lists are invulnerable to attacks. If you believe there has been a breach in list security, please contact TheraThrive right away. Contact Us
Thank you for helping ensure that your privacy is respected.